Sarasota Orchestra currently has a job opening for a Web Manager.  The successful candidate will be responsible for building and maintaining the organization's website to effectively and successfully optimize ticket sales and execute the organization’s brand, marketing, fundraising and education strategies.   

Options for remote work will be considered. 

Responsibilities for this position include the following:

• Update, manage and maintain Sarasota Orchestra’s website
• Ensure optimum navigation and simplicity of use for users
• Collaborate with creative team to ensure consistent employment of brand designs and elements 
• Keep up-to-date with the latest features and standards such as responsive design, browser compatibility and accessibility
• Provide technical support for executing e-campaigns, web surveys and other digital marketing initiatives 
• Manage email marketing system and Prospect2; build and maintain email lists, automations and data syncs
• Maintain documentation of website architecture, customizations, design and files 
• Research digital trends for performing arts organizations and determine which may work for the orchestra’s needs
• Manage SEO activities including keyword research and audit 
• Maintain a dashboard of KPI’s for website analytics, e-mail campaigns and digital marketing campaigns

Qualifications include the following:

• Bachelor’s or Associate’s degree or certificate program with coursework in web development and design
• Professional experience building or maintaining websites
• Proficient in HTML, CSS, and Adobe Creative Suite programs Dreamweaver, Photoshop and InDesign
• Knowledge of layout, typography and graphics in UX/UI design and development
• Some familiarity of JavaScript and PHP helpful
• Ability to work collaboratively within the marketing team and support other departments in a fast-moving environment where concerts, programs and events are updated regularly
• Flexibility to work outside of conventional office hours

Sarasota Orchestra offers a competitive salary, generous time off and a comprehensive benefits package including health, dental, vision, life insurance, disability and retirement.

Please e-mail a cover letter and resume to HR@SarasotaOrchestra.org

Sarasota Orchestra currently has a job opening for an Executive Assistant/Board Liaison.  The successful candidate will provide confidential administrative support to the President/CEO, other senior managers, the Board of Directors and various Board Committees.  Working with senior management and Board leadership requires a high degree of professionalism, the ability to work autonomously, and the ability to multi-task.  Identifying and prioritizing workflow while maintaining general administrative support and an open line of communication with senior management and other constituents are important qualities for the Executive Assistant.  The Executive Assistant will manage the corporate records and shall exhibit strong written and verbal skills, and have computer and IT skills.

Responsibilities for this position include the following:

Executive Office

• In partnership with President/CEO and senior managers, guide executive level activities
• Coordinate and orchestrate meetings including preparation of materials, scheduling rooms and arranging for hospitality
• Prepare minutes and agendas as required
• Interact with staff and musicians when needed; work independently and complete assignments with minimal supervision
• Manage administrative projects and President/CEO’s schedule/appointments with inclination to effectiveness and time efficiency
• Screen and respond to inquiries, assist with travel arrangements when required and prepare various reports
• Manage Executive Office and Board electronic and paper records, including file organizational, archival and disposal activities according to the Orchestra’s record retention policy and specific needs of the President/CEO
• Use donor database (Tessitura) to record notes from President/CEO’s donor visits and calls; access patron records as needed

Board Liaison

• Serve as the primary coordinator of all corporate and governance records
• Act as recording secretary for Board and certain Committee meetings
• Manage, maintain and further develop the Board portal and electronic records
• Provide general support to Board and Board members

General

• Utilize presentation software (PowerPoint) and other electronic tools to advance executive office effectiveness
• Ensure discreet conversations when handling delicate matters; ensure confidentiality in all business matters
• Handle and maintain files and other confidential information with sensitivity and discretion
• Update and manage relevant projects for the President/CEO
• Compose correspondence/reports for President/CEO and Board leadership as needed
• Perform other relevant duties and projects as assigned

Qualifications include the following:

• 7+ years of top level executive administration experience
• Attention to detail and accuracy
• Strong organizational skills
• Proficient in Microsoft Office Suite including PowerPoint and Outlook electronic calendaring; general IT skills
• Ability to work flexible hours when needed
• Ability to work overtime when needed
• Excellent interpersonal skills
• Project coordination experience
• Ability to work well in a team oriented environment
• Enthusiastic and positive team player
• Ability to work well with all levels of internal management and staff, Board Members, volunteers, patrons, and vendors

Sarasota Orchestra offers a competitive salary, generous time off and a comprehensive benefits package including health, dental, vision, life insurance, disability and retirement.

Sarasota Orchestra currently has a full-time job opening for a Production Technician.  The successful candidate will assist in the overall production of Sarasota Orchestra and Youth Orchestra events, Sarasota Music Festival, Summer Music Camp, Friedman Symphony Center rentals, and other functions as needed.

Responsibilities for this position include (but are not limited to):

• Assist in the execution of set ups for orchestra services and youth orchestra in all performance venues
• Assist in stage changes during concerts and rehearsals
• Oversee and assist loading orchestra equipment and transport to concert sites
• Drive 26’ Box truck and Sprinter van to-and-from venues/events
• Assist Technical Director with set-up and tear down of concert recording equipment
• Operate light board and/or audio console for small and medium shows/events
• Operate audio and video equipment during concerts and rehearsals including live audio mixing, recording, video playback and projection
• Provide set up and technical support for rentals and other facilities-related events
• Perform routine maintenance on orchestra support equipment
• Assist in the maintenance of the sound system, lighting system, lighting fixtures and other technical components
• Adhere to departmental and area safety policies and procedures

The successful candidate will possess:

• High School diploma or equivalent required; Bachelor's degree in Music, Theater or related discipline preferred
• 1+ years experience in a stage environment
• Experience with DAW and audio editing software
• Ability to push, pull or lift (overhead) 50+ lbs.
• Ability to operate technical equipment and troubleshoot technical problems
• Ability to stand, sit or walk for extended periods up to 4 hours
• Ability to operate mechanical equipment including hand held power devices, table mounted power tools and Genie lift
• Ability to work in a fast paced, deadline driven environment while maintaining a calm, professional demeanor
• Willingness to work long hours, including nights and weekends with no set days off
• Ability to work in a variety of outdoor weather conditions including cold, rain and extreme heat
• Ability to maintain positive relationships with conductors, musicians, staff, volunteers, and outside organizations
• Strong attention to detail and accuracy
• Valid Driver’s license

Sarasota Orchestra offers a competitive salary, generous time off and a comprehensive benefits package including health, dental, vision, life insurance, disability and retirement.

Sarasota Orchestra currently has a part-time job opening for a House Manager.  The successful candidate will oversee front-of-house activities and volunteer ushers for Sarasota Orchestra and Youth Orchestra Program concerts.  You will also liaison with Front of House managers at other venues where the Orchestra performs, serving as a point of contact for Orchestra volunteer auxiliaries.

Responsibilities for this position include (but are not limited to):

• Provide an excellent customer service experience by anticipating and fulfilling patron needs, warmly greeting patrons and overseeing patron seating
• Prepare and communicate pre-concert meeting with volunteers and staff
• Resolve all seating or FOH patron issues or conflicts, maintaining customer satisfaction and comfort
• Manage emergency situations, providing basic First Aid if/when needed and generating written documentation
• Manage volunteer ushers at concerts; lead pre-concert usher meetings; distribute tools needed including radios, ticket scanners, doorstops, flashlights and nametags
• Ensure all public spaces are presentable and safe before, during and after performances
• Prepare lobby and hall for concerts
• Communicate and work closely with production, box office, development, facilities, operations and personnel staff to ensure the house opens and concerts start on time
• Complete Post Performance Reports after each concert
• Report any malfunctions or safety concerns in the lobby and hall, as well as patron complaints and concerns, to the Patron Services Manager or Facilities Manager in a timely manner
• Serve as liaison with the house management team when SO performs at other venues
• Serve as point person for Sarasota Police Department when scheduled for SO concerts for patrons safety at Holley Hall and Sarasota Opera House

The successful candidate will possess:

• High School Diploma or equivalent
• 2+ years’ experience with volunteer, team or project management
• Strong leadership skills
• Exceptional customer service and decision-making skills
• Ability to work under pressure while maintaining a positive, patient and professional demeanor
• Ability to handle multiple tasks and situations concurrently
• Ability to work well in a team environment
• Availability to work nights and weekends
• Willingness to receive and maintain CPR/AED, First Aid and Bloodborne Pathogens certification
• Knowledge of concert/theatre environment
• Ability to learn and troubleshoot ticket scanning program
• Working knowledge of Microsoft Office and Outlook
• Experience working with Tessitura Network and NSCAN a plus

Sarasota Orchestra offers a competitive salary, generous time off and a comprehensive benefits package including health, dental, vision, life insurance, disability and retirement.

Sarasota Orchestra currently has a job opening for a full-time Ticket Agent.  The successful candidate will be responsible for selling performance tickets and providing excellent customer service. 

Responsibilities for this position include working within the computerized ticketing system to sell tickets via phone, in person and at off-site venue performances, entering accurate customer data, balancing your own daily sales and transporting box office supplies to off-site performances.

Qualifications include the following:

• High School Diploma or equivalent
• Highly customer focused; professional demeanor
• Ability to communicate programs and policies to customers
• Ability to accurately handle money and customer information
• Ability to follow directions and learn computerized ticketing system
• Flexibility to work outside of conventional office hours as needed, including nights and weekends
• Strong organizational skills and attention to detail
• Ability to work well in a team environment
• Ability to work at and commute to all off-site locations
• Ability to transport mobile box office equipment and supplies
• Ability to stand or sit on a high stool for extended periods of time
• Ability to lift up to 25 pounds
• Previous sales/customer service experience preferred
• Knowledge of Classical Music a plus

A clean background and credit check will be required.

Sarasota Orchestra offers a competitive salary, generous time off and a comprehensive benefits package including health, dental, vision, life insurance, disability and retirement.

Please e-mail a cover letter and resume to HR@SarasotaOrchestra.org